Lucyol - IT-specialized Localization Provider
Localization is our business. IT is our specialization.

 

Home  »  References  »  Testimonials

About Us
Services
Solutions
References
   Overview
   Clients & Projects
   Testimonials
   Request for Information
Careers
  What our clients say...
  Our customers...
Our Customers
  Our specialization...

Testimonials

At Lucyol, we consider our customers as business partners. Please find below what our current business partners say about us; these testimonials are typical of the customer-focused relationships we have built to date.

As part of our unconditional commitment to client satisfaction, Lucyol also conducts regular customer satisfaction surveys, about our customers' experience with Lucyol in terms of technology expertise, project management, quality of translations and communication. These surveys allow us to measure our performance in various areas important to you.

Please also take a few moments to review our references. You may find that we provide services to most of your business partners, customers and competitors.

Lucyol values its customer relationships and their right to privacy. This is the reason why names are omitted (for confidentiality reasons, to comply with our non-disclosure agreements, or at the request of the persons concerned). Please also note that these testimonials have not been edited, and appear here as we received them, with the exception of a few that have been translated from French into English.

  Client: Leading information management solutions provider
Project: Courseware localization (ILT's and eLearning)
Because of the nature of our training material, it is critical that the translation be without error. Your dedicated team members have demonstrated their ability to meet our standards of perfection in the various subjects covered in our highly technical courseware. Reviews from in-country SMEs have been very positive, and the "pass" rate is the highest we have achieved so far for French.

  Client: Major hardware vendor
Project: Documentation and support articles localization
  We have been using Lucyol as a preferred partner for 3 years. We attribute the success of our partnership with Lucyol to their commitment to quality, their customer focus, and above all their specialization. That makes a change from the so-called experts who translate "cookie" as "biscuit" in IT context. I don't usually provide recommendations, but I'm happy to make an exception for Lucyol.

  Client: Security hardware manufacturer
Project: Documentation and website localization
  Without any doubt, if you're looking for specialist translation, Lucyol offers the best quality/price ratio in the localization business. And more importantly, their translators are really experts in their field. They even help us correct technical accuracy errors in the source documents!

  Client: Leading mobile communication and telecommunications provider
Project: Documentation translation (user's guides)
  Lucyol is a pleasure to work with, because of the assurance that the best possible team is dedicated to each project we entrust you with, especially those involving the most technical contents. It's obvious that the translators, editors and proofreaders you assign to our projects are among the best in the localization business, both from a linguistic and technical point of view.

  Client: Major information security solutions provider
Project: Software, online help and documentation localization
  Our localization needs involve very technical contents, and finding truly specialized and competent translation companies is a full-time job, especially for French. Before we had a try with Lucyol, it often ended up translating in-house, which was not cost-effective as our translation needs are not regular. Lucyol made the decision of outsourcing easy. Of all the companies we have worked with, Lucyol was the only one to assign really specialized resources, who truly understand what they are translating, and to meet our very high quality criteria. It's a pleasure to work with professionals who are as concerned about quality and accuracy as we are.

  Client: IT consolidation solutions provider
Project: Software and documentation localization
  Just wanted to thank you for being so patient with us during this first project with your company. Not many vendors would do as much for a client as you did. Thank you in particular for your excellent project management and technical competence, and for your advice on using the right tools, on helping us achieve terminological consistency and on improving our own processes.

  Client: Application management software provider
Project: Documentation translation
  Your company is the best and most professional localization supplier we have dealt with so far. I wonder how you can offer such a specialization at such competitive rates. Please, don't change anything!

  Client: Leading eLearning solutions supplier
Project: Courseware localization
  We selected Lucyol as our partner in localizing highly technical training materials into French. Our French customers are generally very demanding, and I must say I'm very impressed that their feedback was so positive. Also, thank you for systematically catching errors in our English source documents, which helps us improve quality in all languages. And last but not least, your competitive rates have helped us maintain our edge in the eLearning business.

  Client: Provider of data analysis software
Project: Training material localization
  I don't like to teach a translation agency how to get the job done, and in this respect, Lucyol made my life a lot easier. Our own customers are very demanding, and it is vital for us to work with partners who understand our requirements. Lucyol handles all our translation jobs on time, within budget and very professionally.

  Client: Major semiconductor manufacturer
Project: Documentation translation
  Since two years, Lucyol has become a real partner for us, and working with them is as easy as working with our own employees. They fully understand our requirements and always deliver on time and within budget. And more importantly, they really do care about the quality of their work, and the translators they assign to our projects are really technically competent.

  Client: eLearning company
Project: Courseware localization
  You have done an outstanding job, especially considering the very technical contents. For most of our projects, our in-country reviewers do not make any corrections or changes, which never happened with our previous vendors. They greatly appreciate your focus on quality and they definitely recommend that we continue to rely on you for all of our courseware localization needs. We'll certainly do!


Petites annonces immobilières

Votre annonce immobilière sur plus de 100 sites en 6 langues